LevelUp is a triple-licensed (Estonia, Anjouan and New Brunswick) SoftSwiss casino that takes AUD and six cryptos. It backs a 6,000+ pokie library and an integrated sportsbook with fast payouts and clean bonus terms. The main things to plan around are the A$3,000 withdrawal cap and the bonus max-win cap.
Overview
LevelUp Casino launched in 2020 and has become one of the better-regarded SoftSwiss brands in our directory — a combined casino, live dealer and sportsbook with a gamified loyalty system running underneath. The library tops 6,000 pokies from more than 100 studios, the banking spans AUD cards and six cryptocurrencies, and the welcome is a flexible choose-your-tier offer worth up to A$3,000 plus 100 free spins.
It runs on the SoftSwiss platform under Novatrix S.R.L., the Costa Rica entity behind the post-Dama portfolio, on a triple licence — Estonia, Comoros AOFA Anjouan (ALSI-202508056-FI2) and a New Brunswick Tobique Gaming Commission permit. Deposits start at a low A$15, and crypto, MiFinity and bank-transfer payouts process in up to 3 hours — fast by any standard.
Welcome Bonus
LevelUp’s welcome is a first-deposit offer where you pick one of three tiers — the more you put in, the bigger the match. Deposit A$20+ for 150% up to A$1,000 plus 50 free spins (code WLC1); A$50+ for 175% up to A$1,500 plus 75 spins (code LVLUP1); or A$100+ for 200% up to A$3,000 plus 100 spins (code 1ST). You choose one, and the other two become unavailable, so size your first deposit to the tier you want.
Bonus Terms
Wagering is 35x the bonus amount — fair for the Australian market, and lower than the 40-45x you’ll see at the heavier cluster brands. The free spins attached to the match carry a separate 40x, the bonus runs 14 days, and the maximum bet while a bonus is active is A$85. The one clause to plan around is the 3x cap on maximum winnings from the bonus — claim the A$3,000 top tier and your winnings from it can’t exceed A$9,000, with anything above the cap forfeited. The top tier is generous as match value, but it’s built for extended play rather than a single big cashout.
Game Selection
The SoftSwiss platform stocks LevelUp with more than 6,000 pokies from over 100 studios — BGaming, Belatra, Booming Games, Endorphina, Habanero, Playson and Quickspin among them — alongside table games and a full Evolution Gaming live floor.
Pokies
The pokies shelf runs from classic three-reel machines to modern video pokies with bonus-buy features and progressive jackpots, across a healthy spread of volatility levels. BGaming favourites like Elvis Frog TrueWays sit alongside Pragmatic Play’s Gates of Olympus and the wider studio mix, with new titles added regularly.
Table Games
Blackjack, roulette, baccarat and poker are available in both RNG and live formats, including European, American and French roulette variants and multiple blackjack rule sets.
Live Casino
Evolution Gaming powers the live dealer floor with HD-streamed blackjack, roulette and baccarat plus game shows like Crazy Time and Lightning Roulette, running around the clock.
Sports Betting
LevelUp folds a sportsbook into the same wallet as the casino, covering soccer, tennis, basketball, cricket and esports, with live and pre-match betting. The sports welcome is a risk-free first bet: deposit A$15+, place a single bet at odds of 1.5 or longer within seven days, and if it loses you get an “OnlyWin” FreeBet matching your stake — tiered up to A$160. The FreeBet itself runs on single bets at odds between 1.7 and 5.0, and only net winnings are paid (the stake isn’t returned). On top of that, the loyalty and missions system keeps earning ongoing free-bet rewards as you play.
One rule worth flagging: casino-bonus funds can’t be used in the sportsbook, and bets placed with casino-bonus money are voided, so keep the two wallets separate.
Payment Methods
LevelUp keeps banking flexible in AUD, with a low A$15 card minimum and a matching A$15 minimum withdrawal. The trade-off worth knowing up front is the per-transaction ceiling — withdrawals cap at A$3,000, with a €3,000 daily limit.
Fiat Options
Visa, Mastercard, Maestro and Apple Pay handle card deposits instantly, with MiFinity and bank transfer also available. On the way out, MiFinity and bank transfer pay within a few hours to a few days, with a A$100 minimum on standard bank transfers.
Cryptocurrency
Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and Tether are all accepted, with a A$15 minimum withdrawal and payouts typically processed in up to 3 hours. Crypto is the quickest route in and out — see our Crypto Casinos directory for verified alternatives if you want a higher per-transaction ceiling.
Customer Support
LevelUp runs 24/7 live chat and email, with chat usually connecting in under two minutes and handling both casino and sportsbook queries. It’s generally well-rated, with an FAQ covering the common questions; if anything material comes up, it’s worth confirming it in writing.
Mobile Experience
LevelUp runs fully in the mobile browser on responsive SoftSwiss HTML5, with a dedicated app also referenced in the footer. The full game library, sportsbook, loyalty system and cashier are all accessible on iOS and Android.