Tsars Casino Review

Overview

Tsars Casino launched in June 2020 on the SoftSwiss platform, operated by RR Investments N.V. (per Casino Guru) — though AskGamblers attributes the operator entity as Trink N.V., suggesting a recent corporate restructuring with both entities involved in the dual-licence operation. The casino accepts Australian players in AUD plus 14 cryptocurrencies and offers a welcome package worth up to A$3,000 plus 200 free spins across four deposits.

Independent verification is exceptionally strong — among the best in our directory. Casino Guru rates the casino at 9.0/10 (Very High) with zero direct black points, a “Fair” T&C audit verdict (“We did not find any unfair or predatory rules”), and dual licence verification: Curaçao Gaming Authority + Comoros AOFA Anjouan, both Verified. AskGamblers lists Tsars as Certified with Certificate of Trust at CasinoRank 9.1/10 and player rating 9.3/10 from 739 reviews — one of the largest review samples in our directory — with 94% complaint resolution at 2-day average response. AskGamblers awarded Tsars Players’ Choice Casino 2021. LCB rates 4.6/5 from 554 community votes with no blacklist or warning flag, plus a Best Online Casino Shortlisted 2024 nod.

The negative signals worth weighing are real but routine for upper-tier casinos. Withdrawal “pending” delays and verification-driven account blocks appear consistently across all aggregators — most are eventually resolved through mediation, but the pattern is documented. Deposit and withdrawal fees are flagged repeatedly in LCB forum comments and TrustPilot reviews, which is atypical for casinos at this tier.

Welcome Bonus

The welcome package at Tsars is a four-tier match bonus. The first deposit gives you 100% up to A$450 plus 100 free spins, the second offers 50% up to A$450 plus another 100 free spins, the third is 40% up to A$600, and the fourth rounds it out with 25% up to A$1,500.

To trigger any of these bonuses, a minimum deposit of A$20 is required. Wagering sits at 40x the bonus amount, which is on the higher side of standard for this type of multi-deposit package. The two sets of free spins are awarded on the first and second deposits only.

Game Selection

Tsars runs on the SoftSwiss platform, giving Australian players access to a wide catalogue of games from providers including Betsoft, Quickspin, Habanero, Booming Games, Evoplay, iSoftBet, Wazdan, Ezugi, and more. The library covers pokies, table games, live dealer, and specialty titles.

Pokies

The pokies selection is the centrepiece of Tsars, with hundreds of titles ranging from classic three-reel machines to feature-heavy video pokies. You’ll find popular titles from the SoftSwiss network including progressive jackpot games for players chasing bigger wins.

Table Games

Standard table game variants are on offer — blackjack, roulette, baccarat, and poker in several formats. Both European and American roulette are available, along with multi-hand blackjack options.

Live Casino

The live casino section is powered by Ezugi and other providers, offering real-time blackjack, roulette, and baccarat tables. The streams are stable and accessible on both desktop and mobile.

Payment Methods

Tsars supports both traditional payment methods and cryptocurrency, covering most of what Australian players would typically need.

Fiat Options

Visa, Mastercard, Neosurf, Skrill, and EcoPayz are all available. Deposits process instantly with a A$10 minimum. Withdrawals are accepted via Skrill and EcoPayz with a A$20 minimum, while credit/debit card withdrawals require a A$20 minimum and typically take 1–3 business days.

Cryptocurrency

Tsars accepts 14 cryptocurrencies — one of the broadest crypto lists of any casino in our directory: Bitcoin, Ethereum, Litecoin, Tether, Binance Coin, Bitcoin Cash, USD Coin, Tron, Polygon, Dogecoin, Solana, Ripple, Cardano, and Dai. Crypto deposits are near-instant; withdrawals are significantly faster than fiat options — typically processed within a few hours.

Customer Support

Support at Tsars is available 24/7 via live chat and email. The live chat is accessible from every page on the site and connects to agents quickly. A comprehensive FAQ section is also available for common queries around bonuses, deposits, and withdrawals.

Mobile Experience

Tsars is fully optimised for mobile play with no dedicated app required. The casino loads cleanly in mobile browsers on both iOS and Android devices, with the full game catalogue available. Games use HTML5 technology so load times are fast even on 4G connections.

Security and Fair Play

Six aggregators were checked for Tsars:

• Casino Guru — Safety Index 9.0/10 (Very High) with zero direct black points (1 from related casino noted). User feedback “Good” from 39-40 reviews. T&C verdict: Fair — “We did not find any unfair or predatory rules in the Terms and Conditions of Tsars Casino during our review”. Dual licence verification: Curaçao (CGA) and Comoros (AOFA) Anjouan Gaming, both Verified. Owner/Operator per Casino Guru: RR Investments N.V. Recent complaint themes: account closure handling, withdrawal/verification delays — most resolved through mediation.
• AskGamblers — Certified with Certificate of Trust. CasinoRank 9.1/10, player rating 9.3/10 from 739 reviews — one of the largest player samples in our directory. 31 complaints, 29 resolved (94%) at 2-day average response. AskGamblers Awards: Players’ Choice Casino 2021 winner; currently nominated for Best Casino Award. Operator per AskGamblers: Trink N.V. (different from Casino Guru’s RR Investments N.V. attribution — likely a corporate restructuring rather than mismatched data, since both operators map to the same casino brand). Recent unresolved cases involve a 6-month account-history request (DSGVO compliance) and a withdrawal-marked-completed-but-not-received case.
• LCB — Community rating 4.6/5 from 554 votes (substantial sample size). No blacklist, warning, or probation flag. Holds “Best Online Casino Shortlisted 2024” recognition. Forum sentiment is mixed-positive: praise for game range and longevity; recurring critiques on deposit/withdrawal fees and one detailed complaint about aggressive support tactics during account closure.
• Casinomeister — No listing despite Tsars’ 6-year operating history. Not Accredited, not Rogue, no PAB or Baptism by Fire entries. Coverage absence is unusual for a casino this established.
• CasinoReviews (formerly ThePOGG) — No listing. No recommendation status, no mediation case history.
• TrustPilot — Approximately 4.0-4.2/5 from 700+ reviews (across www.tsars.com plus tsars.casino and tsars.com.pl mirror domains for the same brand). Recent themes: praise for fast payouts on small amounts; complaints about stuck “pending” withdrawals over 10 days, “internal investigation” account blocks, and occasional “0 functional withdrawal options” for specific markets.

Four of six primary aggregators provide substantive positive signal (CG 9.0, AG 9.1, LCB 4.6, TrustPilot 4.0-4.2). Casinomeister and CasinoReviews absences are coverage gaps but not negative signals — Tsars sits in a non-Casinomeister-aligned cluster.

Like most offshore operators accepting Australian players, Tsars sits on the ACMA block register — jurisdictional context under Australia’s Interactive Gambling Act, not a casino-specific safety signal.

Verdict

Tsars Casino has one of the strongest cross-source verification profiles in our directory — Casino Guru 9.0 Very High with Fair T&Cs, AskGamblers Certified with Certificate of Trust at 9.1 CasinoRank from 739 reviews, LCB 4.6/5 from 554 votes, and 6 years of continuous operation. The 4.5/5 rating reflects this honestly. The negative signals are real but routine for upper-tier casinos: withdrawal verification delays appear across all sources but are mostly resolved through mediation, and the deposit/withdrawal fee complaints are worth knowing before depositing. The operator restructuring (RR Investments N.V. on Casino Guru, Trink N.V. on AskGamblers) is mildly opaque but doesn’t undermine the core verification — both attributions map to the same brand and licence numbers. For Australian players seeking a Trusted-tier SoftSwiss casino with broad cryptocurrency support, AUD fiat, and an exceptionally strong AskGamblers track record, Tsars is among the strongest picks. Players especially sensitive to withdrawal fees should compare against fee-free alternatives like BitStarz or Lucky Elf.